Service Writer for Tractor and OPE dealership.
Requires strong mechanical aptitude, people skills, and general computer knowledge.
- Ascertains automotive problems and services by listening to customer's description of symptoms;
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains automotive records by recording problems and corrective actions planned.
Full time with benefit package.
Location/Region: Churchville, MD (21028)